Setting up accounting services backend for Scandinavian Firm
Our Scandinavian client had a vision to revolutionize accounting in their region by using innovative technology and processes to reduce costs and improve quality. Rather than having an accountant work onsite, they wanted to outsource bookkeeping, reconciliation, and periodic closing of accounts to a reliable partner.
Approach And Recommendations
We were proud to be shortlisted among top competitors from India, China, Europe, Australia, Vietnam, Singapore, and the Philippines for a highly sought-after opportunity. The client conducted a two-month trial run on the test environment, focusing on bookkeeping and reconciliation for two clients. Our overall score was an impressive 9/10, significantly higher than that of our global competitors, leading to our selection for the project.
To further improve our performance, we suggested and implemented several process improvements, including a new QA process designed to better understand client requirements. These changes significantly increased the efficiency of our value chain and improved end-client satisfaction levels.
Outsourcing the bookkeeping, reconciliation, and periodic closing of books of accounts has aided the client in realizing the following advantages: